Valley Transit
Home Charters Package Express Travel Centers Travel Info Company Airport Shuttle Tickets gray bar

Company | Safety | Fleet | Careers | Copyright Statement | Privacy Policy | Contact Us

Privacy Policy

As an online consumer, you are entitled to your personal privacy. With that in mind, Valley Transit has adopted a statement that explains and confirms our commitment to provide you with a variety of online travel services while maintaining your personal privacy.

Please note that this statement is subject to change at any time, with or without notice. Every effort will be made to keep it updated to reflect our current policies.

Personal Information Collected On

  • IP Addresses
    An internet protocol ("IP") address is a numeric code, for example, "" This code is used to communicate between your internet service provider and the World Wide Web. The IP address does not identify you individually. logs inbound IP addresses to administer our web site and to compile aggregate information on site traffic for internal use.

  • Online Transactions links to to perform all transactions. collects contact information (name, address, etc.) as well as a credit card number which is required for purchase. Neither Valley Transit nor Greyhound Lines, Inc. will release financial information to any third party outside the company unless it is required to complete the transaction, such as data to complete a credit card authorization. may disclose personal information as required by law, upon order of the court, by request of a govermental agency, by request of a law enforcement authority, or in the good faith belief that disclosure is necessary or advisable.

  • Contests
    To fulfill certain requirements to the sponsors of our contests, your e-mail address may be released to sponsors if you decide to participate in a contest. Please read all rules regarding a contest before participating.

    Valley Transit takes no responsibility for the specific privacy rules and conditions maintained by contest sponsors, and we encourage you to examine the privacy policies contained on these sites.

Opt-Out Policy
The following options are available to remove your name from an e-mail list:

  • Online Transactions
    Online customers have the option to enroll in the e-mail list discussed above at the conclusion of a purchase. An e-mail address for an online purchase is optional; however, your e-mail address is required if you would like a copy of your confirmation statement e-mailed to you.

    To update or change any contact information, including opt-out provisions, send an e-mail to with your name and e-mail address.

  • Contests
    By entering a contest, you give consent to the rules and regulations contained therein.

    To update or change contact information, including opt-out provisions, send an e-mail to with your name, e-mail and mailing addresses. Opt-out requests for contests must be received within the duration of the contest to be removed for that contest.

Use of "Cookies"
Cookies are small text files written to your computer when you visit certain web sites, which allow you to customize your visit, such as remembering your preferences for your next visits. does not use cookies.

Security for Online Transactions
Greyhound maintains a secure location on their web server for online transactions. If you are choosing to purchase a ticket or product online, your web browser will be directed to a secure location on or, which is reflected on your browser with a gold key (Netscape), or a gold lock (Internet Explorer) to confirm that the site uses appropriate data encryption. A customer can leave the secure site at any time without any loss of sensitive data. Greyhound uses encryption software from VeriSign, the industry leader in secure site software technologies.

Greyhound maintains strict policies to protect your credit card information.

Security and Responsibility For Links and Linked Information
The Valley Transit web site contains links to other sites (not including for general travel information, for advertising purposes or to offer our site visitors interesting information. Many of these sites and their advertisers may collect information about customers. Valley Transit takes no responsibility for the privacy rules and conditions maintained on any linked site, and we encourage you to examine the privacy policies contained on these sites.

Valley Transit maintains no responsibility for the content of material on linked sites (other than Please inform us at about any concerns you have regarding the content of any of our linked sites.

Your use of this web site is consent to the information described above. Changes to this statement will be posted at this page, as indicated above, so you are aware of the information collected, what information may or may not be disclosed, and your rights to choose not to have information disclosed.

Further Questions
If you have any questions or comments about this privacy statement, the administration of this web site, or your online relationship with Valley Transit, you may contact us via e-mail at The following postal address is available as well:

Valley Transit Company
IT Webmaster/MS850
P.O. Box 660362
Dallas, TX 75266-0362

Revision Date: November 1, 2002 - Version 1.0